This project was developed based on the results of Phase I (March 2014 to October 2014), which included but was not limited to a Willingness and Ability to Pay Survey, an initial capacity gap assessment of FSM across government and service providers, a review of current technologies and management systems for services providers and faecal sludge quantity calculations.

Phase II works together with Freetown City Council to create an enabling environment for the Private Sector to enter the sanitation value chain for collection and transport of faecal sludge. A Sanitation Unit will be established within the City Council to enforce an effectively regulated system which will include identifying opportunities for Service Level Agreements, advertising these and awarding performance based contracts to competent service providers. The Sanitation Unit will also contain a Contact Centre to act as the link between customers who need pit or septic tank emptying services and the service providers. The Contact Centre will be used not only to request pit and septic tank emptying services, but also to report on the quality of service received after a job has been completed or to report illegal dumping of faecal sludge. This will be used in conjunction with a monitoring and evaluation system to ensure the services are regulated, of high quality and are available across the city.

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Capacity developmentMarket developmentCitiesPublic awareness, advocacy and civil society engagement Operation, maintenance and sustainable servicesPolitical processes and institutional aspectsSpecific to one or several countriesEmptying and transport (non sewered)Treatment of faecal sludgeEnabling environment and institutional strengtheningFaecal sludge treatment processesUK governmentBill & Melinda Gates FoundationUrban (entire city)PractitionersInternational NGO

Related Countries

Sierra Leone