The main deliverables of the work of the TWG during the period of its engagement are two reports:
1. A compilation of the UR TWG regional case studies report, which covers the main theme of the TWG for the
participating ACWUA member countries; and 2. A best practices guide in the area of utilities reform that is applicable in the region.

The publication in hand is the first of those two deliverables, and includes compilations of the experiences of the participating ACWUA countries in terms of utilities reform. It includes separate chapters for the seven participating countries with the author identified. In each chapter a country background is provided with focus on water resources, uses and service providers; the institutional and legislative framework governing the sector; strands of reform applied including decentralization and commercialization; and opportunities for and models for partnering with the private sector to accomplish the same.

This “Case Studies” publication is the first step that precedes the publication of the “Best Practices Guide in Utilities Reform in the MENA Region”, which provides an in-depth analysis of the regional experience in this area, success factors, opportunity for replication and improvement and lessons learned.

Accordingly, this publication includes the experience of each participating country presented in the aforementioned context depending on the available information to the TWG members. The information included within is the results of the research and consultation efforts that were undertaken by the TWG members in their respective organizations and countries, and constitute the primary source of information.

Bibliographic information

ACWUA (2016). Water Utilities Reform Case Studies from the Arab World Arab Countries Water Utilities Association (ACWUA), Amman, Jordan

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