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What Makes Feedback Mechanisms Work? Bonino, F., Warner, A. (2014)

This literature review supports a broader ALNAP and CDA initiative aiming at producing evidence-informed guidance for humanitarian agencies on ways to strengthen the effectiveness of mechanisms for gathering feedback from affected populations in humanitarian contexts. It focuses on two key questions: (1) why and how humanitarian agencies seek, process, and respond to feedback from affected populations and (2) which elements have been identified as having the most impact on the effectiveness of a feedback mechanism.

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Bonino, F., Warner, A. (2014). What Makes Feedback Mechanisms Work? ALNAP

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Guidelines and manualsEnglish

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What Makes Feedback Mechanisms Work?

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Published in: 2014
Pages: 56

Publisher:
ALNAP

Author(s):
Bonino, F., Warner, A.

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