In low- and middle-income country (LMIC) contexts such as Sub-Saharan Africa and South Asia, between 44% to 51% of urban populations are unserved by piped water and 72% to 84% lack sewered connections1,2,3,4,5. A significant proportion of this population is likely served by small, local providers (SLPs). Despite the ubiquity of SLPs, existing programs and studies largely ignore the impacts these stakeholders have on service delivery. This study aimed to understand the characteristics of SLP service provision and possible approaches for cities to formally leverage SLPs in expanding coverage of drinking water and fecal sludge management (FSM) services in LMICs. A framework was developed that cities can
use to implement market transitions and formally leverage SLPs.
USAID Urban Resilience by Building and Applying New Evidence in Water, Sanitation, and Hygiene (URBAN WASH) (2023). The Role of Small, Local Service Providers in Inclusive Citywide Water and Sanitation USAID
CitiesWaterSanitationFactsheets and policy briefsEnglish
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